Healthcare

Healthcare

ACT Emphasizes Positive Patient Experiences in Healthcare Revenue Cycle Management

ACT knows that in today's environment, obtaining payment from self-pay patients and third-party payers can be challenging. When ACT sought a partner in the healthcare space, we looked for an agency that had been successfully solving the challenges while being sensitive to patients’ situations.

ACT’s sister company, Convergent, has a 30-year history of innovation in the healthcare financial management industry. Convergent’s Healthcare division leverages advanced telephony and contact centers, knowledgeable staff, leading-edge technology, and sound methodologies that achieve high recovery rates while helping hospitals maintain good patient relationships.

As the premier niche revenue cycle management company in healthcare, Convergent’s solutions span the entire revenue cycle spectrum, including:

  • Attorney-Powered Third Party Insurance Reimbursement: A company staff of 50 attorneys assists hospitals with difficult claims.
  • Early Out / Patient Pay Solutions: Convergent provides an extended business office (EBO) solution for payments leveraging the hospital’s brand name and systems.
  • Bad Debt Collections: Convergent has a healthcare exclusive recovery staff in a HIPAA and FDCPA certified environment to collect patient-pay accounts in a sensitive manner.

Revenue Cycle Client Success Stories

Convergent’s Healthcare division has been helping hundreds of hospitals across the nation improve financial performance, enhance the patient experience and improve physician satisfaction. We would be happy to show you how healthcare providers have achieved outstanding results by partnering with Convergent.

Contact us today to learn how our solutions can help you run the “business” behind your operations so you can focus on treating patients and saving lives.