Education Accounts Receivable and Default Aversion

With our consultative approach, ACT fosters respectful communications, carefully preserving the relationship between your institution and your students and alumni. Whether it’s efficiently reaching students while still in school or working through the intricacies of the student loan life cycle, ACT adheres to strict standards and is always mindful of protecting your reputation.

ACT has operated as a licensed third-party collection agency in educational loans and receivables since 1990. We are trusted by colleges and universities across the nation to serve their financial needs and retain positive relationships with students. Currently the No. 1 performing agency on the U.S. Department of Education student loan contract, ACT services all types of student loan and campus-based debt, while also offering additional solutions to help your institution improve its finances and strengthen its reputation:

Federal Loan Programs:

• Perkins Loans
• Nursing Student Loans
• Health Profession Loans
• Disadvantaged Student Loans
• National Direct Student Loans
• FFEL and FDSL Loans

Other Receivables:

• Institutional Loans
• Tuition Accounts
• Housing Accounts
• Parking Fines
• NSF Fees
• Miscellaneous Receivables

Additional Solutions:

• Default Aversion
• Business Office Solutions
• Call Messaging
• Call Overflow
• Call Center Services
• Cohort Default Rate Management

Student Account Collections – Recovering Your Financial Future

ACT understands the sensitivity of dealing with former students, but we also understand that non-payment of student accounts will impact your institution’s ability to serve current students. Following all regulations, ACT collectors work to encourage borrowers to address their obligations in the near term in order to recover the possibilities of a brighter financial future. As applicable, our collection agents will counsel student borrowers through the options available to them, whether it be direct collection, administrative wage garnishment, administrative resolution, loan rehabilitation or consolidation.

ACT provides our college and university partners the tools, programs, data security, compliance certifications and resources to ensure we collect student accounts in a responsible and effective manner. From web-based reports and secure placement uploads, to access to compliance staff and webinars, educational institutions can trust ACT to deliver the best outcomes while providing outstanding service.

See more about ACT advantages under Why ACT, and please Contact Us today to learn how we can help you.