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Privacy Policy

Online Privacy Policy - March 1, 2017

This privacy policy will answer your questions about the kinds of information we or our agents collect and how it is used. We reserve the right to revise this privacy policy at any time without prior notice. For this reason, please check regularly by clicking onto this page for the most recent version of our privacy policy.

If you have any further questions or comments, contact us using the information available within the Contact Us section of this site.

About Account Control Technology and This Privacy Policy

Account Control Technology is a debt collection company. This privacy policy applies to all activities on the accountcontrol.com and actezpay.com family of web pages.

What information does Account Control Technology, Inc. gather and how is it used?

We collect information about your visits to our sites, such as your Internet service provider, browser type, operating system, pages accessed on our sites and the date and time of access, such that we can optimize your user experience and enhance your time spent with us online. We also receive information telling us what site linked you to our site.

When you complete the form on the Request Information page or send us an email, we will retain the content of your message, your email address, and our response in order to handle any follow-up questions you may have. We also use this information to measure how effectively we address your concerns.

We retain your name, and may retain other personal information such as mailing address, email address and phone number. We may ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experience with our services, and contact preferences. We may combine this information with information about you which we gather from other sources. We may use the information to design offers customized to your interests.

If you have provided us with an email address, we may send you email messages related to your account and offer solutions therein.
We do not share or sell your name or other personally identifiable information with any third parties, except as set out below.

We may disclose personally identifiable information to government authorities or to third parties pursuant to a subpoena or other legal process, to the extent we are required by law to do so.

How does Account Control Technology, Inc. use cookies, tags, and similar technologies?

Account Control Technology, Inc. uses cookies, tags, and other similar technologies common on the web and within our industry. These technologies allow us to recognize your preference information, keep track of your interactions, and facilitate effective site administration. We use the information we collect to enhance your visit to AccountControl.com and provide you with information tailored to your needs.

You may elect to refuse cookies; however, doing so may affect your use of some portions of AccountControl.com

How does Account Control Technology, Inc. comply with the Children’s Online Privacy Protection Act of 1998 (COPPA)?

If a child under 13 years of age has provided us with personal information without parental or guardian consent, the parent or guardian may email or phone us, and we will remove the information and unsubscribe the child from any promotional contact opportunities.

How do I update personal information such as my address?

We ask that you keep your information as up-to-date as possible so you may get the maximum benefit from AccountControl.com. You may send us your information using the online form or other means outlined on the Request Information page. If you wish to request further changes to your personally identifiable information collected through Account Control Technology, Inc. websites, you may contact us at 888-830-7770.

Updates to Our Online Privacy Notice

This Online Privacy Notice may be updated periodically and without prior notice to reflect changes in our personal information practices. We will post a prominent notice on our Sites to notify you of any significant changes to this Online Privacy Notice, indicate when it was most recently updated and its effective date. Unless otherwise stated, changes in our personal information practices are immediately applicable to you upon publication of the revised Online Privacy Notice. Information collected from ACT-controlled Web sites not listed above but posting this Online Privacy Notice, is, by default, subject to this Online Privacy Notice.

Data Retention

We will retain your personal information in a form that identifies you only for as long as it serves the purpose(s) for which it was initially collected as stated in this Privacy Policy, or subsequently authorized. Thereafter, the Personal Information will be destroyed, erased, or made anonymous.

Sharing of Information

We do not sell or otherwise disclose personal information we collect on our Sites, except as described herein. We may share the information with our service providers who perform services on our behalf. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We may also provide personal information to third parties such as technology providers to enable such third parties to perform business, professional and technical support functions for us, our Sites or for you.

In addition, we may disclose information about you (i) if we are required to do so by law or legal process (such as a court order), (ii) in response to a request by law enforcement authorities or regulatory agencies, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such an event occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us on our Sites in a manner that is consistent with this Online Privacy Notice.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect the personal information we collect on our Sites against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.

“The Privacy Act of 1974 (5 U.S.C. 552a) requires that the following notice be provided to you:

The authority for collecting the requested information from and about you is 421 et seq. of the Higher Education Act of 1965, as amended (20 U.S.C. 1071 et seq.). The principal purpose for collecting the information about you on this website is to allow the electronic servicing of your loan. Your disclosure of the requested information is voluntary, but you must provide the requested information in order to participate in electronic servicing of your loan. The information in your file may be disclosed, on a case-by-case basis or under a computer matching program, to third parties as authorized under routine uses in the appropriate systems of records notices. The routine uses of this information include, but are not limited to, its disclosure to federal, state, or local agencies, to private parties such as relatives, present and former employers, business and personal associates, to consumer reporting agencies, to financial and educational institutions, and to guaranty agencies in order to verify your identity, to determine your eligibility to receive a loan or a benefit on a loan, to permit the servicing or collection of your loan(s), to enforce the terms of the loan(s), to investigate possible fraud and to verify compliance with federal student financial aid program regulations, or to locate you if you become delinquent in your loan payments or if you default. To provide default rate calculations, disclosures may be made to guaranty agencies, to financial and educational institutions, or to state agencies. To provide financial aid history information, disclosures may be made to educational institutions. To assist program administrators with tracking refunds and cancellations, disclosures may be made to guaranty agencies, to financial and educational institutions, or to federal or state agencies. To provide a standardized method for educational institutions to efficiently submit student enrollment status, disclosures may be made to guaranty agencies or to financial and educational institutions. To counsel you in repayment efforts, disclosures may be made to guaranty agencies, to financial and educational institutions, or to federal, state, or local agencies.

In the event of litigation, we may send records to the Department of Justice, a court, adjudicative body, counsel, party, or witness if the disclosure is relevant and necessary to the litigation. If this information, either alone or with other information, indicates a potential violation of law, we may send it to the appropriate authority for action. We may send information to members of Congress if you ask them to help you with federal student aid questions. In circumstances involving employment complaints, grievances, or disciplinary actions, we may disclose relevant records to adjudicate or investigate the issues. If provided for by a collective bargaining agreement, we may disclose records to a labor organization recognized under 5 U.S.C. Chapter 71. Disclosures may be made to our contractors for the purpose of performing any programmatic function that requires disclosure of records. Before making any such disclosure, we will require the contractor to maintain Privacy Act safeguards. Disclosures may also be made to qualified researchers under Privacy Act safeguards.