answer your questions about the kinds of information we or our agents collect
time without prior notice. For this reason, please check regularly by clicking
If you have any further
questions or comments, contact us using the information available within the
Contact Us section of this site.
About Account Control
activities on the accountcontrol.com and actezpay.com family of web pages.
What information does Account
Control Technology, Inc. gather and how is it used?
We collect information
about your visits to our sites, such as your Internet service provider, browser
type, operating system, pages accessed on our sites and the date and time of
access, such that we can optimize your user experience and enhance your time
spent with us online. We also receive information telling us what site linked
you to our site.
When you complete the
form on the Request Information page or send us an email, we will retain the
content of your message, your email address, and our response in order to
handle any follow-up questions you may have. We also use this information to
measure how effectively we address your concerns.
We retain your name, and
may retain other personally identifiable information such as mailing address,
email address and phone number. We may ask you to voluntarily provide us with
information regarding your personal or professional interests, demographics,
experience with our services, and contact preferences. We may combine this
information with information about you which we gather from other sources. We
may use the information to design offers customized to your interests.
If you provide us with an email address, we may send
you email messages related to your account and offer solutions therein.
We do not share or sell your name or other personally identifiable information
with any third parties, except as set out below.
We may disclose
personally identifiable information to government authorities or to third
parties pursuant to a subpoena or other legal process, to the extent we are
required by law to do so.
How does Account Control
the web and within our industry. These technologies allow us to recognize your
preference information, keep track of your interactions, and facilitate
effective site administration. We use the information we collect to enhance
your visit to AccountControl.com and provide you with information
tailored to your needs.
You may elect to refuse
cookies; however, doing so may affect your use of some portions
How does Account Control
Technology, Inc. comply with the Children’s Online Privacy Protection Act of
We do not attempt to
collect or use information from children under the age of 13. If you are under the age of 13, we kindly ask
that you cease using our site if you do not have verifiable consent from your parent
or guardian to use our site. If a child
under 13 years of age has provided us with personal information without
parental or guardian consent, the parent or guardian may email or phone us, and
we will remove the information and unsubscribe the child from any promotional
How do I update personal
information such as my address?
We ask that you keep your
information as up-to-date as possible so you may get the maximum benefit
from AccountControl.com. You may send us your information using the online
form or other means outlined on the Request Information page. If you wish to
request further changes to your personally identifiable information collected
through Account Control Technology, Inc. websites, you may contact us at
Updates to Our Online Privacy
This Online Privacy
Notice may be updated periodically, and without prior notice, to reflect
changes in our personal information practices. We will post a prominent notice
on our Sites to notify you of any significant changes to this Online Privacy
Notice, indicate when it was most recently updated and its effective date.
Unless otherwise stated, changes in our personal information practices are
immediately applicable to you upon publication of the revised Online Privacy
Notice. Information collected from ACT-controlled Web sites not listed above,
but, posting this Online Privacy Notice, is,
subject to this Online Privacy Notice.
We will retain your
personal information in a form that identifies you only for as long as it
serves the purpose(s) for which it was initially collected as stated in this
Information will be destroyed, erased, or made anonymous.
Sharing of Information
We do not sell or
otherwise disclose personal information we collect on our Sites, except as
described herein. We may share the information with our third-party service
providers who perform services on our behalf. These service providers are not
authorized by us to use or disclose the information shared except as necessary
to perform services on our behalf or to comply with legal requirements. We may
also provide personal information to third parties such as technology providers
to enable such third parties to perform business, professional and technical
support functions for us, our Sites or for you.
In addition, we may
disclose information about you (i) if we are required to do so by law or legal
process (such as a court order), (ii) in response to a request by law
enforcement authorities or regulatory agencies, or (iii) when we believe
disclosure is necessary or appropriate to prevent physical harm or financial
loss or in connection with an investigation of suspected or actual illegal
activity. We also reserve the right to transfer personal information we have
about you in the event we sell or transfer all or a portion of our business or
assets. Should such an event occur, we will use reasonable efforts to direct
the transferee to use personal information
provided to us on our Sites in a manner that is consistent with this
Online Privacy Notice.
How We Protect Personal
administrative, technical and physical safeguards designed to protect the
personal information we collect on our Sites against accidental, unlawful or
unauthorized destruction, loss, alteration, access, disclosure or use.
This communication is
from a debt collector. This is an attempt to collect a debt. Any information
obtained will be used for that purpose.
“The Privacy Act of 1974 (5
U.S.C. 552a) requires that the following notice be provided to you:
The authority for collecting
the requested information from and about you is 421 et seq. of the Higher
Education Act of 1965, as amended (20 U.S.C. 1071 et seq.). The principal
purpose for collecting the information about you on this website is to allow
the electronic servicing of your loan. Your disclosure of the requested
information is voluntary, but you must provide the requested information in
order to participate in electronic servicing of your loan. The information in
your file may be disclosed, on a case-by-case basis or under a computer
matching program, to third parties as authorized under routine uses in the
appropriate systems of records notices. The routine uses of this information
include, but are not limited to, its disclosure to federal, state, or local
agencies, to private parties such as relatives, present and former employers,
business and personal associates, to consumer reporting agencies, to financial
and educational institutions, and to guaranty agencies in order to verify your
identity, to determine your eligibility to receive a loan or a benefit on a
loan, to permit the servicing or collection of your loan(s), to enforce the
terms of the loan(s), to investigate possible fraud and to verify compliance
with federal student financial aid program regulations, or to locate you if you
become delinquent in your loan payments or if you default. To provide default
rate calculations, disclosures may be made to guaranty agencies, to financial
and educational institutions, or to state agencies. To provide financial aid
history information, disclosures may be made to educational institutions. To
assist program administrators with tracking refunds and cancellations,
disclosures may be made to guaranty agencies, to financial and educational
institutions, or to federal or state agencies. To provide a standardized method
for educational institutions to efficiently submit student enrollment status,
disclosures may be made to guaranty agencies or to financial and educational
institutions. To counsel you in repayment efforts, disclosures may be made to
guaranty agencies, to financial and educational institutions, or to federal,
state, or local agencies.
In the event of litigation, we may send records to the Department of Justice, a
court, adjudicative body, counsel, party, or witness if the disclosure is
relevant and necessary to the litigation. If this information, either alone or
with other information, indicates a potential violation of law, we may send it
to the appropriate authority for action. We may send information to members of
Congress if you ask them to help you with federal student aid questions. In
circumstances involving employment complaints, grievances, or disciplinary
actions, we may disclose relevant records to adjudicate or investigate the
issues. If provided for by a collective bargaining agreement, we may disclose
records to a labor organization recognized under 5 U.S.C. Chapter 71.
Disclosures may be made to our contractors for the purpose of performing any
programmatic function that requires disclosure of records. Before making any
such disclosure, we will require the contractor to maintain Privacy Act
safeguards. Disclosures may also be made to qualified researchers under Privacy